win bdt's Privacy Policy

win bdt takes the privacy of its users very seriously. This Privacy Policy ("Policy") provides a full description of how information collected about you through our platform is processed, stored, and under what circumstances it may be shared with third parties. This Policy forms an integrated legal framework together with win bdt's Terms and Conditions. By registering on or continuing to use our platform, you are considered to have agreed to all the terms of this Policy.

1 Definitions and Applicability

1.1 Key Definitions

In this Policy, "personal information" means any information that can directly or indirectly identify a specific individual. This includes name, mobile number, email address, date of birth, transaction history, and device-related information. "Processing" means any operation involving the collection, storage, use, disclosure, or deletion of information.

1.2 Scope of Applicability

This Policy applies to win bdt's website, mobile application, and all associated digital platforms. It is effective for all registered and unregistered users of any win bdt service. This Policy does not apply to third-party websites or services; their own privacy policies govern those.

2 Types of Information Collected

2.1 Identity Information

At the time of registration, win bdt collects your full name, date of birth, mobile number, email address, and residential address. This information is essential for account verification (OTP) and identity confirmation. We collect a person's national ID information only when it is mandatory for account verification or withdrawal purposes.

2.2 Financial Transaction Information

During deposit and withdrawal processes, we keep records of your mobile banking number (bKash, Nagad, Rocket, Upay), transaction amount, and date and time. Card numbers or full bank account details are not stored on our servers.

2.3 Usage Patterns and Technical Information

Your activity on the platform — such as pages visited, betting history, bonus claim records, and login times and dates — is logged automatically. Your device type, operating system, browser type, and IP address may also be collected.

3 How Information Is Collected

3.1 Provided Directly

You provide information directly when filling in the registration form, logging in, sending messages in the support chat, or contacting us by email. win bdt will never ask for unnecessary information.

3.2 Automatic Collection

While browsing the platform, some information is collected automatically through cookies, web beacons, and similar tracking technologies. These technologies are discussed in detail in section 7 of this Policy.

3.3 Received from Third Parties

For identity verification or fraud prevention purposes, we may sometimes receive limited information from third-party verification services. This information is used solely for account verification purposes.

4 Purpose of Using Information

win bdt does not sell any user's information for commercial purposes. The information collected is used for the following purposes:

• Completing account registration and ensuring secure login
• Processing deposit and withdrawal transactions
• Managing bonuses, promotions, and VIP benefits
• Providing 24/7 live chat and email support services
• Detecting and preventing fraud, money laundering, and other illegal activities
• Reviewing and improving platform performance
• Personalising the service experience according to your preferences
• Sending important service-related notifications

If you want to ensure responsible behaviour regarding any of these matters, please read our Responsible Gaming page — it describes in detail your options for setting account limits and self-exclusion.

5 Information Storage and Security

5.1 Security Technology

win bdt uses SSL (Secure Socket Layer) encryption technology to keep data transfers between your browser and our servers secure. Industry-standard encryption protocols are followed for storing financial information. Passwords are never stored directly; only encrypted hashes are kept in the database.

5.2 Retention Period

Personal information will be retained for as long as your account remains active. Even after an account is closed, financial transaction and identity verification records may be retained for a period determined by applicable legal obligations.

5.3 Response to a Data Breach

If a data security breach occurs for any reason, win bdt will promptly notify the affected users once identified and will take the necessary steps to reduce the risk.

6 Sharing Information with Third Parties

win bdt does not sell users' personal information to any advertisers or third parties. However, information may be shared in the following limited circumstances:

6.1 Service Providers

Limited information is shared with selected third-party service providers for payment processing, identity verification, and technology infrastructure management. These organisations may only use the information for the specific purpose assigned and are bound by confidentiality agreements.

6.2 Legal Requirements

Information may be disclosed to relevant authorities in response to court orders, government investigations, or other legal obligations. In such cases, win bdt will try to notify the user in advance where possible, unless prohibited by law.

6.3 Game Operators

Technology providers for games operated on the platform may receive some session data, but this is never linked to personally identifiable information.

7 Cookie Policy

7.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser or device. The main reasons win bdt uses cookies on the platform are: keeping login sessions active, remembering language and other preferences, and analysing how the platform is used.

7.2 Types of Cookies

• Essential cookies: Required for the basic functioning of the platform. Without these, login and transactions are not possible.
• Functional cookies: Remember your preferences and settings so you do not have to set everything up again the next time you log in.
• Analytics cookies: Collect aggregate data to help understand how users navigate the platform.

7.3 Cookie Controls

You can limit or disable cookie acceptance through your browser settings. However, disabling essential cookies may disrupt some core functions of the platform.

8 Your Rights

As a win bdt user, you have the following rights:

8.1 Right to Access Information

You may request a copy of the information stored about you at win bdt at any time. Please contact the support team for this.

8.2 Right to Correct Information

If there is incorrect information in your profile, you may request a correction. Changes to verified information may require re-verification.

8.3 Request to Delete Account

To permanently close your account, inform the support team. Some information will be retained for a specified period due to legal obligations, but active processing will stop.

8.4 Opting Out of Marketing Communications

If you do not want to receive promotional emails or notifications, change this preference in your account settings or by informing the support team. Important service-related notifications cannot be turned off.

If you have further questions about these matters, visit our Frequently Asked Questions page, where common questions about account management are answered.

9 Children's Privacy

All win bdt services are strictly for persons aged 21 and above. Anyone under the age of 21 is not permitted to register or use the services. If it comes to our attention that a minor has provided information, that information will be deleted immediately and the account will be closed.

A request to parents and guardians — if you suspect that a minor member of your family is using this platform, please notify our support team immediately.

10 Policy Changes

win bdt reserves the right to change this Privacy Policy when necessary. If there are significant changes, we will notify users in advance by email or through a notification on the platform. Continuing to use the platform after a change means you are considered to have agreed to the new policy.

The latest version of this Policy will always be available on this page. The date of the update will be clearly stated at the top of each version. For more details on the overall terms of our services, win bdt's core principles and commitments are described on our About Us page.

11 Contact

If you have any questions, concerns, or complaints about this Privacy Policy or the processing of your personal information, please contact the win bdt support team. We provide support in both Bengali and English, 24/7.